Support: Cyclocomputers
Before you send us a query to our Helpdesk about a malfunctioning device, please read the points below first to see if there is already a solution. Really do this as over 50% of queries have a solution as described below. Thank you.
1) Weather source for iGET CYCLO C250.
The data is taken from the website https://www.qweather.com/en/ Route recording
2) Route logging.
This feature is available on the C220 and C250 models and works without pairing with a phone. The recording is then saved in ".fit" format.
3) Route import.
This function is available on the C220 and C250 models.
Android:
For cyclocomputers, a .gpx file is used for import. The import is done via the GPS Bike app: tab Devices -> Routes -> Import route file
iPhone:
For iPhone, the file needs to be copied to the storage on the phone then searched in the storage and opened using the GPS Bike app.
4) Resetting the C200 bike computer.
Resetting the cyclocomputer is done by holding down the left button, the cyclocomputer is switched off and the current ride is stored in memory and uploaded to the app after pairing with the phone. When the app is switched back on, the cyclocomputer resets and is ready for a new ride. Resetting is therefore done by switching the cyclocomputer off and on.
5) Recording storage:
C200 - saving the record is done by pausing the ride. Then turn the cyclocomputer off and on, a new ride can be started and the old ride should be stored in memory and uploaded to the app when connected to the phone.
C210 - saving the recording is done by pausing the ride. Then hold the middle button for 2s, after 2s the ride is saved, to start a new ride press the left button, the bike computer will reset and start a new ride. Once connected to the app, the ride will be uploaded to the app.
6) Connecting to Strava.
In the app, go to the user page, icon on the bottom right. Select Connect to other apps. Here you will select the Strava app. You will be taken to the Strava login page, once logged in the GPS Bike app will be linked to the Strava app.
1) Weather source for iGET CYCLO C250.
The data is taken from the website https://www.qweather.com/en/ Route recording
2) Route logging.
This feature is available on the C220 and C250 models and works without pairing with a phone. The recording is then saved in ".fit" format.
3) Route import.
This function is available on the C220 and C250 models.
Android:
For cyclocomputers, a .gpx file is used for import. The import is done via the GPS Bike app: tab Devices -> Routes -> Import route file
iPhone:
For iPhone, the file needs to be copied to the storage on the phone then searched in the storage and opened using the GPS Bike app.
4) Resetting the C200 bike computer.
Resetting the cyclocomputer is done by holding down the left button, the cyclocomputer is switched off and the current ride is stored in memory and uploaded to the app after pairing with the phone. When the app is switched back on, the cyclocomputer resets and is ready for a new ride. Resetting is therefore done by switching the cyclocomputer off and on.
5) Recording storage:
C200 - saving the record is done by pausing the ride. Then turn the cyclocomputer off and on, a new ride can be started and the old ride should be stored in memory and uploaded to the app when connected to the phone.
C210 - saving the recording is done by pausing the ride. Then hold the middle button for 2s, after 2s the ride is saved, to start a new ride press the left button, the bike computer will reset and start a new ride. Once connected to the app, the ride will be uploaded to the app.
6) Connecting to Strava.
In the app, go to the user page, icon on the bottom right. Select Connect to other apps. Here you will select the Strava app. You will be taken to the Strava login page, once logged in the GPS Bike app will be linked to the Strava app.
7) Navigation C220
When creating a route for navigation in the C220 bike computer, it is necessary that the route does not contain any diacritics, special characters. Use only the English alphabet and numbers. In case of naming with diacritics, the navigation will not work correctly and will not display the created route.
When creating a route for navigation in the C220 bike computer, it is necessary that the route does not contain any diacritics, special characters. Use only the English alphabet and numbers. In case of naming with diacritics, the navigation will not work correctly and will not display the created route.